Question 1

Do you work directly with insurance companies or loss adjusters?

Accepted Answer

Louis works with homeowners managing their own claims and can provide the reporting, photos and quotes that loss adjusters typically ask for to support your claim, though you remain in direct contact with your insurer.

Question 2

What kind of insurance repair jobs do you handle?

Accepted Answer

Common jobs include storm damaged ceilings and render, escape of water repairs after a burst pipe or leak, and cracked or damaged plaster following subsidence or structural movement.

Question 3

How quickly can you attend after storm or water damage?

Accepted Answer

Contact Louis directly as soon as damage occurs. Response times depend on the current diary, but insurance repair work is treated as a priority given the urgency involved.

Question 4

Do you provide photos and reports for my insurance claim?

Accepted Answer

Yes, clear photos and a written scope of the repair work are provided, which you can pass on to your insurer or loss adjuster to support the claim.

Question 5

Can you repair a ceiling that has partially collapsed after a leak?

Accepted Answer

Yes, from removing damaged board and plaster through to a full ceiling replacement, this is one of the most common insurance repair jobs carried out.

Question 6

What causes cracked plaster after subsidence and can it be repaired?

Accepted Answer

Subsidence causes ground movement that stresses walls and ceilings, leading to cracking. Once any underlying structural work is complete, the plaster and render can be properly repaired and reskimmed.

Question 7

Do you repair render damaged by storms?

Accepted Answer

Yes, storm damaged render, whether cracked, dislodged or blown off the wall, is repaired or replaced to match the surrounding finish.

Question 8

Will the repair match the rest of my wall or ceiling?

Accepted Answer

Repairs are matched to the surrounding texture and finish wherever possible, so the completed work blends in rather than standing out as an obvious patch.

Question 9

Do I need to be present while insurance repair work is carried out?

Accepted Answer

It helps for someone to be available at the start and end of each day, but Louis will agree access arrangements with you directly before work begins.

Question 10

Are you insured to carry out this type of repair work?

Accepted Answer

Yes, D.E.C Plastering & Building Services carries full trade insurance, which is often a requirement insurers look for before repair work is approved.

Question 11

Can you provide a quote before the insurance claim is fully approved?

Accepted Answer

Yes, a written quote can be provided early to support your claim submission, with work scheduled in once you have the go ahead from your insurer.

Insurance Repair Plastering in Havant and across Hampshire

Insurance repair plastering covers:

A sample of finished plastering and building jobs

Other services we offer

Frequently asked questions about insurance work

Get a free quote from Louis today